Key highlights

30%

faster customer onboarding time

Better test coverage with AI-driven testing

Modernized treasury applications with cloud migration

Overview

Zensar partnered with the fintech client to modernize mission-critical platforms, accelerate delivery, enhance user experience, and drive scalable growth through a Function CoE model across core banking, lending, treasury, and trading.

Challenges

1

Lack of scalable product engineering
Faced increasing pressure to adopt a scalable, integrated product engineering approach across core banking, lending, treasury, and trading platforms.

2

Legacy system constraints
Struggled with inefficient operations and scalability issues due to outdated applications and infrastructure.

3

Regulatory compliance strain
Had to keep up with evolving financial regulations while enhancing platform capabilities.

Solution

1

Enhanced asset servicing platform
Introduced new features and compliance functionalities, ensuring regulatory adherence and platform competitiveness.

2

Modernized core lending platform
Re-engineered using a flowable workflow, driving significant sales growth and operational efficiency.

3

Optimized core banking operations
Enabled seamless client onboarding, expanding market reach and improving service delivery.

4

AI-driven test automation
Implemented AI-powered testing across product lines, enhancing accuracy, efficiency, and test coverage.

5

Treasury application modernization
Migrated treasury applications to the cloud and revamped UI, improving performance, security, and user experience.

Impact

30% faster customer onboarding
Streamlined processes led to a significantly lower onboarding time, enhancing efficiency and customer satisfaction

Improved scalability
Enhanced operational capabilities enabled scaling client business in a competitive market.

User-centric innovation
Ensured intuitive, high-performing solutions that drove engagement and adoption through our “Experience-led everything” approach.

Sustained competitive edge
Leveraged capital markets and banking expertise to help the client stay ahead with cutting-edge, regulatory-compliant solutions.

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